Accessibility

What we’ve done

The site uses semantic headings, landmarks and lists so it can be navigated by structure. Every page has one main heading, and long pages have a table of contents with jump links. All interactive elements work from the keyboard and show a visible focus outline. Buttons and links have targets of at least 44 pixels.

Text contrasts with its background at WCAG AA levels or better; the main call button uses dark text on a light blue. Images carry descriptive alternative text, and form-free pages mean there are no inaccessible inputs. Motion is limited to subtle fades and slides, and it’s switched off when your device asks for reduced motion.

The phone is the primary path

Every call button is a standard telephone link. On most phones and many computers, activating it starts a call. The number is also written out in plain text, so you can dial it by hand.

Known limits

Some diagrams, such as the house trap illustration, are simplified; each has a text description alongside it. We keep testing and may not have caught everything.

Report a problem

If something on this site is hard to use, call (844) 923-3233 and tell the person who answers which page and what happened. We’ll review it, and we’ll tell you what we found.

Keyboard and screen reader use

Every page begins with the same header and navigation, followed by a single main heading, so the structure is predictable from page to page. Links describe where they go, and the table of contents on long pages lets you jump straight to a section. If something does not work with your assistive technology, please call and tell us what you were using.

Ongoing work

We review pages as we add or change them and work to fix reported problems promptly. This statement will be updated as that work continues.