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New York State · Phone only

Drain Cleaning Services in New York

Kitchen line slow again? Basement floor drain filling up? Every fixture in the house draining at once? We connect you with experienced local drain technicians for drain cleaning services across New York, with cameras and jetters on the truck, from Long Island and New York City to the Hudson Valley, the Capital Region and Buffalo, with calls answered 24/7.

Call Now: (844) 923-3233 A real person answers. The crew gives you the price before any work begins.
  • Answered 24/7
  • Same-day & emergency response
  • Upfront pricing, no hidden fees
  • Camera & jetter equipped
  • Workmanship guarantee from the crew on completed work
Handywoman in safety gear holding a plumber's wrench indoors

The cesspool and septic question

Every drain slow at once?

Across much of Suffolk County, parts of Nassau and rural stretches of the Hudson Valley and upstate, homes send their wastewater to a cesspool or septic system rather than a street sewer. When the tub, the toilets and the kitchen sink all slow down together, there are two very different explanations, and they need different people.

PATH 1

A clog in the building drain or the line out

  • Came on suddenly, often after a holiday, a party or a load of laundry
  • The lowest fixture, a basement shower or floor drain, backs up first
  • Gurgling in a toilet when the washing machine empties
  • Upstairs drains run, the lowest level fills

Who handles it: a drain technician. Rooting or jetting clears the line, and a camera shows what caused it.

PATH 2

A cesspool or septic system that is full

  • Drains have been getting slower over weeks, not hours
  • It is worse after heavy rain or a run of heavy water use
  • Wet or soft ground over the system in the yard
  • The line clears, but slows again within days

Who handles it: a cesspool or septic contractor. Pumping and system work are outside what we do.

Why the drain technician goes first: the symptoms overlap, and clearing and camera-checking the line between the house and the system is the fastest way to find out which path you are on. If the camera shows the line is open and water still will not leave, you know it is time to call the cesspool contractor, with evidence in hand.

Every Drain Slow? Call Us Tell us whether you are on a cesspool, septic or sewer, or that you don't know.
Hands adjusting a boiler system

Drain cleaning, and only drain cleaning

We don't do water heaters, boilers or remodels. Every crew we connect you with is there to clear a drain, find out why it clogged and show you what is inside the pipe.

Every drain backing up

When the whole house slows at once, main line, house trap or the line to a cesspool.

Cesspool & septic home drain clogs

Clearing the building drain and the line toward the system on cesspool and septic homes.

House trap clogs

The U-bend in the cellar that backs up brownstones, rowhouses and two-families.

Main sewer line clogs

Rooting or jetting the building drain and lateral from the cleanout.

Shared stack clogs

When a clog in the building’s vertical line reaches several apartments.

Basement floor drain backup

Why water shows up at the lowest point first, and how it’s cleared.

Tree root removal

Cutting roots out of clay and cast iron laterals under mature street trees.

Cast iron drain cleaning

Careful work on post-war building drains with decades of scale inside.

Kitchen grease clogs

The slow, every-December kitchen line in houses and apartment buildings.

Sewer camera inspection

See inside the pipe: roots, scale, sags, breaks and what caused the clog.

Hydro jetting

High-pressure water to scour grease and scale from sound pipe.

Emergency drain cleaning

Nights, weekends and holidays, when the backup can’t wait.

See all 26 drain services →

One drain, or the whole house?

Every fixture in a house feeds a small branch line, and every branch line feeds one building drain on its way out. Where the clog sits decides how it is cleared.

A single slow sink is almost always a branch clog, hair, soap, grease, a short, quick job. When two fixtures on different floors are affected, or the lowest drain in the house fills while something upstairs runs, the blockage is downstream of both: the main. That's when the technician goes to the cleanout with a larger cable or a jetter.

Likely a branch line

One fixture slow · others fine · no gurgling elsewhere · water stays in that basin.

Likely the main

Toilet bubbles when the tub drains · floor drain wet when laundry runs · several fixtures slow together.

Not sure

That's normal. Describe what you see on the phone and the technician will narrow it down.

Brownstones, rowhouses, two-families

Find your house trap

Many older homes in Brooklyn, Queens, the Bronx and older city neighbourhoods upstate have a house trap: a U-shaped bend in the building drain, usually in the cellar near the front wall, just before the line heads to the street. It holds water like a sink trap does, and like a sink trap, it catches what shouldn't be there.

You'll recognise it by two round cleanout plugs side by side, sometimes at floor level, sometimes in a small pit. Outside, near the stoop or front steps, there may be a short vent pipe or grate, the fresh-air inlet that lets the line breathe.

When a house trap clogs, the whole building backs up at once, starting from the cellar. It's often the first thing a technician checks. Please don't open those plugs yourself: if the line is full, the trap is holding back everything above it.

House Trap Clogged? Call Now Mention the two plugs in the cellar, it tells the crew what to bring.
from the house to the street two cleanout plugs fresh-air inlet outside, by the steps the trap holds water
Simplified. Layouts vary from building to building.

Your apartment, or the whole building?

In apartment buildings, co-ops and two-families, each unit's kitchen and bathroom lines join a shared vertical stack. A clog in your branch line affects your unit. A clog in the stack affects everyone below it, and usually shows up in the lowest apartment first.

Points to your unit

Only your sink or tub is slow. Neighbours aren't reporting anything. Water stays in your fixture.

Points to the stack

Water appears in your sink when someone upstairs runs theirs. Several units on one line have the same problem.

Tell the super first

Your super, landlord or managing agent knows the building's lines and arranges access. Note which fixtures, when it started and whether it's happened before.

Building Line Backing Up? Call Us Supers and managers: we can schedule around access to the cellar and cleanouts.

Snake or jet? An honest comparison

Neither is "better". They do different jobs, and the right one depends on what's in the line and what the line is made of.

Snaking / augeringHydro jetting
What it doesA rotating cable punches through and pulls back the blockageHigh-pressure water scours the full pipe wall
Best forSudden clogs, roots, objects, toilets, house trapsGrease build-up, scale, sludge, repeat clogs in sound pipe
Older cast iron & clayUsually the first choiceOnly after a camera shows the pipe can take it
Trade-offOpens a path; may leave build-up on the wallsMore thorough; more setup and cost
Ask About a Camera Inspection The camera is how a technician decides between the two, and you can watch the screen.

Seven regions, seven kinds of drain trouble

A 1955 ranch in Lindenhurst, a brownstone in Park Slope, an 1890s rowhouse in Troy and a farmhouse outside Watertown all clog for different reasons. Pick your region to see what's typical where you live.

123 places · Nassau & Suffolk

Long Island

Post-war Capes and ranches, cast iron building drains, and many homes on cesspools.

5 boroughs · 57 neighbourhoods

New York City

House traps, shared stacks, brownstones, two-families and restaurant kitchens.

65 places

Westchester & Lower Hudson

Village centres, post-war suburbs, hillside lots and clay laterals under old trees.

42 places

Hudson Valley

River towns, older village homes and septic at the rural edges.

40 places

Capital Region

19th-century rowhouses in Albany, Troy and Schenectady; roots in the clay.

63 places

Central New York

Deep basements, long winters, frozen lines and clay and cast iron laterals.

30 places

Western New York

Lake-effect winters, older city housing in Buffalo and Rochester, rooted laterals.

New York City boroughs: Manhattan Brooklyn Queens The Bronx Staten Island

What happens when you call

New York Drain Cleaner is a referral service. We connect homeowners, landlords, building managers and businesses with independent local drain technicians who work in your part of the state. The work is done by them; our job is to connect you with the right crew and explain what to expect.

Most visits run like this: the technician finds the cleanout, clears the line, runs water to confirm it's flowing, and, where it makes sense, puts a camera down to see what caused it. You get a straight explanation, not a sales pitch. If the camera shows damage that cleaning won't fix, the technician can talk you through repair options; that conversation happens with the picture in front of you.

  1. 01You call. Tell us what's backing up, where, and what kind of building it is.
  2. 02We match a local crew that works your area and has the right equipment for the job.
  3. 03The crew tells you the price first. Upfront pricing before any work starts. No hidden fees.
  4. 04The line is cleared and checked, with a camera when the technician thinks it will help.

If water is coming up right now

Stop the water

Stop running taps, the dishwasher and the washer. Don't flush toilets that drain to the same line.

Clear the area

Keep people and pets away from the water and move valuables off the floor if you can do so safely.

Stay away from power

If water is near outlets, appliances or a boiler, keep away and don't touch anything electrical.

Smell gas?

Leave the building and call the gas utility and emergency services from outside.

Common questions

My home is on a cesspool and every drain is slow. Do I call you or a cesspool company?

Often both, in that order. Symptoms of a clogged building drain and a full cesspool overlap. A drain technician can clear and camera-check the line between the house and the system. If the line is open and water still won’t leave, that points to the system itself, and a cesspool or septic contractor takes it from there. We don’t pump or repair systems.

What is a house trap, and do I have one?

A house trap is a U-shaped bend in the building drain, usually in the cellar near the front wall, with two round cleanout plugs on top. They’re common in older brownstones, rowhouses and two-families in the city and in some older homes elsewhere. If you see two plugs side by side near where the drain leaves the house, mention it on the phone.

How do I know if it’s my apartment line or the building’s stack?

If only your fixture is slow, it’s most likely your branch line. If water rises in your sink when an upstairs neighbour runs theirs, or several units on the same line report problems, the shared stack is more likely. In either case, let your super or management know, they handle access to the building’s lines and cleanouts.

Why does my basement floor drain back up first?

It’s usually the lowest drain in the house, so when the main line is blocked, water from upstairs fixtures has nowhere to go but up and out of the lowest opening. That makes a wet floor drain a useful signal: the blockage is probably in the main or building drain, not in a single fixture line.

Snake or hydro jet, which will the technician use?

It depends on the clog and the pipe. A cable machine is the usual first step for sudden blockages, roots and anything in an older cast iron or clay line. Jetting is better for grease, scale and sludge in pipe that’s in sound condition. On older lines, a camera often comes first so the technician can choose the right method.

Do I need a camera inspection?

Not always. For a single, first-time sink clog, probably not. It’s worth it when the main line has clogged more than once, when roots are suspected, before jetting an older line, or when you’re buying an older home. The camera shows what caused the clog, which is the difference between clearing it and understanding it.

Will the clog come back?

Some do, some don’t. A clog caused by a one-off object usually doesn’t return. Roots, heavy scale in old cast iron, and grease tend to rebuild over time. Nobody can honestly promise a line will stay clear; what a technician can do is tell you what they found and what usually helps in a pipe like yours.

How much will it cost?

It depends on where the clog is, how the technician gets to it, what equipment it needs and whether a camera is used. A sink line is a different job from a main line rooted through a clay lateral. The crew we connect you with gives you the price before work begins, and there are no hidden fees.

Do you work on Long Island, in the city and upstate?

Yes. We connect callers with local drain crews across 425 cities, towns, hamlets and neighbourhoods, all of Nassau and Suffolk, the five boroughs, Westchester and the Hudson Valley, the Capital Region, and Central and Western New York. Browse the full list on our areas page or call with your ZIP code.

Standing in the cellar with a drain that won't drain?

Call any time. Tell us the town or neighbourhood and what's happening, and we'll get a local crew moving.

Talk to a Drain Tech · (844) 923-3233 Nights, weekends and holidays included.
Water droplets falling from an outdoor pipe